Shipping Policy

Thank you for shopping with Giorgia Lucasi. We are committed to ensuring a secure and smooth delivery process for every order. Please review our shipping terms below.

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Shipping Methods and Costs

• United States: We are pleased to offer free shipping on all orders delivered within the United States.
  
  
• International Orders: A flat-rate shipping fee of $20 USD applies to all orders shipped outside the U.S.

All orders are shipped using DHL, a trusted global carrier known for its speed and reliability. A tracking number will be provided once your order has shipped.

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Order Processing Time

All orders are processed within 3 to 5 business days (Monday through Friday, excluding holidays). As soon as your order is prepared for shipment, you will receive a confirmation email with your tracking information.

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Estimated Delivery Time

• U.S. Orders: Delivery is typically made within 5 to 7 business days after order processing.
  
  
• International Orders: Delivery usually takes 5 to 10 business days, depending on your location and any customs procedures in your country.

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Order Notifications and Tracking

We’ll notify you via email once your order is processed and shipped. This email will include your tracking number and shipping status updates. If your order is delayed or requires special attention, we will reach out to you immediately.

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Delays and Refund Policy

In the event of shipping delays or if an item is out of stock, you are entitled to request a full refund. We aim to keep our customers informed and satisfied throughout the ordering process.

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Contact Us

If you have any questions or concerns about your shipment, please contact us at:
📧 contact@giorgialucasi.com

Our team is happy to assist and will respond as quickly as possible.

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Giorgia Lucasi Limited Liability Company reserves the right to update this shipping policy without prior notice. The most current version will always be available on this page.